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Payment Policy

We aim to provide a seamless and secure payment experience for all our customers. Please read our payment policy below for details about the payment methods we accept and other important information.

1. Accepted Payment Method

Currently, we only accept PayPal as our payment method.

Why PayPal?

  • PayPal is a secure, reliable, and globally recognized payment platform.
  • It allows customers to make payments using their PayPal balance, linked bank accounts, or credit/debit cards without sharing sensitive financial details.

2. Currency

All transactions on our website are processed in United States Dollars (USD).

  • If your PayPal account or bank account uses a different currency, the amount will be automatically converted by PayPal according to their exchange rates at the time of the transaction.
  • Please check with PayPal or your bank for any additional conversion fees that may apply.

3. Payment Security

We prioritize the security of your financial information. By using PayPal, you benefit from the following features:

  • Encryption Technology: Your financial details are encrypted and never shared with us.
  • Fraud Protection: PayPal offers robust fraud monitoring to protect against unauthorized transactions.
  • Buyer Protection: In the event of an issue with your order, PayPal's Buyer Protection program may assist you in resolving disputes.

4. Payment Process

  • Once you have added items to your cart and proceeded to checkout, select PayPal as your payment method.
  • You will be redirected to the PayPal website to complete the payment securely.
  • After successful payment, you will receive an email confirmation from both PayPal and our store.

5. Important Notes

  • Payments must be completed before your order is processed. Orders with incomplete payments will not be processed or shipped.
  • Please ensure the email address associated with your PayPal account is accurate, as it will be used for payment confirmations.
  • We do not accept cash, checks, or direct bank transfers at this time.

6. Failed or Declined Payments

  • If your payment is declined, please check with PayPal or your bank for the reason. Common issues include insufficient funds, incorrect account details, or security restrictions.
  • You may attempt the payment again after resolving the issue or contact us for further assistance.

7. Contact Information

If you have any questions or concerns regarding payments, please feel free to reach out to us:

  • Email: contact@titydecor.com
  • Customer Support: Available 24/7

Thank you for trusting us with your shopping needs. We are committed to providing a smooth and secure payment experience for every transaction!

Address: 15 B7 - B9, Alley 82 Dich Vong Hau Street, Cau Giay District, Hanoi, Vietnam

Email: contact@titydecor.com

Support 24/7

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